With our background and experience in building successful franchise systems, we know that training and support are two of the most important cornerstones of any successful franchise organization! That’s why we have put together such a comprehensive support program for you!
Initial Training: Every dealer is provided with a robust, comprehensive training program to ensure you are ready to run a successful business.
Existing Dealers - we will provide training at your location or via Live Web Training
All Others - training will take place at the OfficeZilla office in Georgia or via Live Web Training
Some highlights of our initial training program include:
OfficeZilla Fundamentals – operations, systems, account set-up, order management, etc.
Office products industry overview – competition, opportunities, target customer, etc. - as needed
Proprietary sales tools – using your online dashboard to grow sales
Marketing – building brand awareness, driving sales
Pricing, proposals & margin management
Inside and outside sales training – proven sales process specific to our industry
For dealers who need to grow existing sales, want to hire new sales staff or
just want a refresher, we provide industry leading sales training workshops.
Proprietary Sales Training
Learn a proven sales process that addresses: new account development, creating interest to prospects, the metrics and 8 touch-point process, gaining order commitments, your toolbox of sales resources, building value, overcoming objections, keeping customers, gaining referrals, growing your business and so much more…
OfficeZilla’s Sales Training & Support is one of a kind in the office products industry. As an OfficeZilla
dealer, you can expect the highest level of direct sales training, linear consulting and individualized
market strategy planning to help you meet your revenue goals in this challenging yet rewarding industry. Our
Sales Director is passionate in her role to pave a path to success for your business. With a proven
track record of gaining profitable new business, she will help you meet and exceed your revenue & earnings goals!
Tier I Training: Available to ALL Dealers
Step-by-step customized sales training to fit your background, situation and needs
Ongoing sales coaching & customer relationship training
Tandem pursuits, corporate support of eligible enterprise level accounts
Strategic support based upon your specific market
Tier II Training: Available to Select Dealers
Sales tools integrated directly into “the Dashboard” to help you grow revenue, save time, and provide valuable insights.
Leads: Start your franchise with a list of leads in your Area of Opportunity, including complete business stats & contact names (where available) loaded directly into your personalized CRM system.
High energy & successful corporate level Sales Support Team
Weekly email marketing – personalized from YOU!
OfficeZilla branded marketing materials available for download & customization via our franchisee portal
A robust & user-friendly e-commerce system to transact your business
Proprietary CRM to help you acquire, manage & grow your customers
Personalized & segmented email campaigns
Custom developed online software to manage larger accounts
Dealer portal to give you access to all of the key data points you need to run your business!
Proactive, robust reporting provided on-demand, via your dealer dashboard
Who are your most & least profitable customers?
What product categories are you selling the most & least?
Which product categories are most & least profitable for you?
What customers have purchased in the last 30 days? In the last 60 days?
Who are your most LOYAL customers?
Monthly consulting with your Dealer Support Team
Enterprise account acquisition, pricing & servicing support
Ongoing follow-up calls with your sales trainer
Ongoing training webinars
Deep “dives” into specific product categories & solutions
How to “analyze” your customer lists for deeper & wider opportunities